Responsible Gaming
Our Commitment to Safe Betting
At Stringmail, we're committed to promoting responsible gambling. Betting should be fun, exciting entertainment—never a way to make money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
We take age verification seriously. You must be 18 years of age or older to use our betting services in the UK. By accessing Stringmail betting products, you confirm that you meet the legal age requirement in your jurisdiction.
Warning Signs of Problem Gambling
If you recognise any of these signs in your own behaviour, please seek help immediately:
- Chasing losses by betting more to recover money
- Hiding your gambling activity from family or friends
- Spending more time and money on gambling than planned
- Neglecting work, school, or family responsibilities
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or restless when trying to cut down
- Using gambling to escape problems or difficult emotions
- Failed attempts to control or stop gambling
Self-Help Tools & Controls
Stringmail offers the following responsible gambling tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Cap the amount you're willing to lose in a given timeframe
- Reality Checks: Receive regular reminders about how long you've been betting and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Closure: Request permanent account closure if you need to step away
To access these tools, log into your Stringmail account or contact our customer support team.
Free Support & Advice
If you're concerned about your gambling, help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare – Free counselling, support groups, and self-help resources
www.gamcare.org.uk | Telephone: 0808 8020 133 - GamStop – National self-exclusion scheme across all UK-licensed operators
www.gamstop.co.uk - Gamblers Anonymous – Peer support groups and recovery programme
Telephone: 020 7384 3040
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-GAMBLER
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Take Action Today
If you think you have a gambling problem, please reach out for help now. There is no shame in asking for support—many people face gambling difficulties, and recovery is possible with the right help.
Contact GamCare (www.gamcare.org.uk) or call 0808 8020 133 (free and confidential) to speak with a counsellor today.
Last updated: 2026. Stringmail is committed to responsible gambling. For more information about our responsible gambling policies, please contact us directly.